You can only place your orders through the OREIMA Jewelry E-commerce platform www.oreimajewelry.com.

After your order is submitted, the OREIMA team will verify it and subsequently provide you with an estimated delivery date.

When ordering from the OREIMA Jewelry platform you undertake that the pieces purchased are for personal use or regift and not for resale. 

To complete the purchase through the site, you are requested to register and fill out the form as personal information, including your name, address, phone number, email address, and other details required to finalize your purchase. Please make sure the information provided is accurate otherwise OREIMA Jewelry has the right to cancel, or terminate the account immediately.  

Users under the age of 18 are not permitted to register or engage in transactions on our website. It's important to understand that OREIMA Jewelry retains the sole right to decline services, terminate accounts, edit or delete content, or cancel orders. Additionally, if a customer initiates a chargeback, OREIMA Jewelry reserves the right to recover both direct and indirect costs and may revoke any promotional items, free shipping, or other benefits.

OREIMA Jewelry will NOT engage in business or offer any services or products to any countries subject to OFAC sanctions as mandated by "UAE Law."

Price & Payment

OREIMA Jewelry maintains the right to alter and adjust the prices of any product showcased on the site at any time and without prior notice. If the order is canceled within 24 hours from the purchase, the refund will be processed and payment will be refunded directly within 2-3 working days. If the order is cancelled after 24 hours of purchase, the order is non-refundable as per our policy.

OREIMA accepts payments from Debit Cards and Credit Cards, both Visa and Master Card. When you pay for ordered activities using a credit card, the payment will be processed by a payment solution provider. We do not store credit card information. Refunds will only be processed to the original mode of payment. When your order is processed, payment will be deducted from your card.

You warrant that all payment details provided upon ordering are your own and that you grant us the right to provide this information to third parties for the purpose of finalizing your order, purchase, and shipment.

Providing incorrect customer information violates the terms and conditions of the website, and may consequently lead to the account being terminated.

When you make a purchase on our website, you can have complete confidence that your payment is managed with the highest level of security.

Cancellations

In the event that you've already placed an order but wish to modify or cancel it, please reach out to us immediately at info@oreimajewelry.com.

We will make every effort to accommodate your requested changes; however, please understand that we cannot guarantee success as the order may have already been processed.

Checking your Order

Customers can check the status of their orders on oreimajewelry.com by simply signing into their account and selecting order status by entering the tracking number received.

For any further assistance, you can also contact us at info@oreimajewelry.com
+971 52 77 99 502.

Customer Care

You can contact our customer service by email at info@oreimajewelry.com or by telephone at +971 52 77 99 502 from Monday to Friday between 09:00 am and 06:00 pm, UAE local time (GMT +4).